Adept
Assessment
Enterprise B2B SaaS & Knowledge Management
Case StudyScope: End-to-End Testing Modernization, RAG Hardening & CI/CD Guardrail Integration

Full-Spectrum QA Modernization and Real-Time Prompt Injection Defense for Enterprise Knowledge Automation

A global enterprise SaaS provider serving 200,000 corporate users with an AI-powered knowledge platform faced increasing customer escalations around prompt injection vulnerabilities and non-deterministic search quality. Adept performed a comprehensive three-pillar transformation.

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100%
Indirect Injection Interception
Successfully neutralized all 850 adversarial injection payloads across customer red-team audits.
92%
CI/CD QA Acceleration
Full regression validation reduced from 9 days of manual testing to 45 minutes of automated execution.
0
Cross-Tenant Data Breaches
Zero unauthorized cross-tenant data leaks recorded post-deployment across 200k active seats.
01. The Problem & Attack Surface

Production Bottlenecks & Architectural Risks

The client’s Retrieval-Augmented Generation (RAG) system allowed internal corporate documents to be indexed and queried across confidential enterprise tiers.

Sophisticated internal red-teaming revealed that crafted employee documents containing hidden markdown and prompt injection vectors could leak executive payroll data.

The QA team relied on manual end-to-end regression scripts that took 9 days per sprint, severely lagging behind continuous model fine-tuning releases.

Enterprise Fortune 500 customers issued security freeze ultimatums pending third-party penetration testing and verified prompt boundary controls.

Identified Vulnerabilities & Attack Vectors
•Indirect prompt injection vulnerabilities through untrusted user-uploaded PDF and DOCX file indexing.
•Vector database similarity search retrieving poisoned chunks that overrode system instructions during synthesis.
•Manual, non-scalable quality assurance procedures unable to measure embedding drift or hallucination rates.
02. The Engineering Architecture

Adept Intervention & Validation

Deployed Adept Kawas real-time RAG boundary firewall to sanitize documents at indexing time and intercept indirect prompt payloads.
Replaced 9-day manual QA sprint testing with automated Adept Mayar CI/CD test generation, evaluating 30,000 synthetic queries per commit.
Implemented automated LLM-as-judge scoring pipelines measuring groundedness, relevance, and data leakage risks across 18 enterprise languages.
Redesigned the multi-tenant isolation layer with cryptographically verifiable retrieval scopes.
03. Verified Outcomes

Production Impact & Regulatory Clearance

Unlocked enterprise procurement deals with 6 Global Fortune 100 banks that had previously stalled on security.
Empowered product engineering to deploy model updates three times per week with high regression confidence.
Transformed internal QA engineers into high-leverage evaluation architects using Mayar automated authoring.
Executive & Technical Verification

“Adept is the only partner we found who understands that AI security and AI QA are two sides of the same coin. They gave us the armor and the velocity we needed to dominate our market.”

Chief Technology Officer
Synapse Enterprise Workspace
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